Return Policy 

Incomplete/ Damaged Returns:

Most of rented phones are returned in great shape and we appreciate the care taken by you.

However, due to accidents or negligence, some of our customers return phones without all the original parts and pieces. Replacing these damaged or lost accessories may damage the handset which may cause permanent damage to handset. Replacing these missing or damaged items is also an expensive and time-consuming process for us.

The following list details the replacement costs that will be charged for missing or defaced parts:

Item Name		Amount in $
Battery		50
Charger		12
Memory Card (512 MB)/Memory Card Adapter		25
Hands free Damage/ Lost		6
Leather Case		12
US Flat PIN Plug/adapter		2
Charger cable Damage		12
SIM Lost/Damage		25
Phone Damage Screen Damage Body Damage Key Pad Damage Software (deleted/corrupted / password locked) Vinyl Case with plastic liner		Actual amount charged by Nokia Care centre Including Tax.

Note
Proof of Handset damaged:- Reliance shall have sole discretion in determining whether a returned handset is damaged either fully or partially and such determination by Reliance shall be binding on the customer.